Copyright © 2020 Zhongshan Vima metal products Co.,Ltd. All Rights Reserved

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• Add: No.72, Tongxing West Road, Dongsheng Town, Zhongshan City, Guangdong Province,China.
• Tel: 0086-760-22828697
• E-Mail: ElvinOyang@vimacastor.com

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 FAQ 

Q: Are you manufacture or trading company?
A: We are manufacture. Our factory has 6000m2.

 

Q: Where is your factory? Can I visit ?
A: Our factory is located in Zhongshan city, Guangdong. 1.5 hours near Guangzhou,You are warmly welcome to visit whenever you are available.

 

Q: Can I get free caster wheel samples?
A: We could supply free samples and I am sure you are ok to pay for the freight.
You can give us your express account like DHL/UPS/TNT etc. . . .
Or could you pay freight in advance?
 
Q: What is your payment terms of caster?
A: 30% deposit in advance and 70% before shipment, Or L/C 
 
Q: What is your delivery time?
A: Usually, caster sample needs 3-7 days, trial order takes 7-15 days and mass production time needs 20-25 days.
It is up to the quantity and stocking.
 
Q: Is it OK to print my logo on casters?
A: Sure. 
Option 1 - Build the molds and fixtures upon your sample or technical drawings
Option 2 - Add your logo on fork or wheel
Option 3 - Pack the casters in your branded carton 
MOQ should be 1000pcs each size.  
 
Q: How can I trust the quality of your casters?
A: We have a very strict quality control system, we do a series of caster tests before shipping.